fb005 Casino – Privacy Policy

1Introduction

fb005 ("we," "us," or "our") operates the online casino platform accessible at fb005.net, serving Filipino players across the Philippines including Manila, Cebu, Davao, Quezon City, Makati, and beyond. We are committed to protecting the privacy and personal data of all fb005 users in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its implementing rules and regulations as enforced by the National Privacy Commission (NPC) of the Philippines.

This Privacy Policy describes the types of personal information fb005 collects, the purposes for which it is used, the circumstances under which it may be shared, and the rights available to you as a data subject. It also explains how fb005 safeguards your information and how you can exercise your rights under Philippine data protection law.

This policy should be read alongside the fb005 Terms & Conditions, which govern your overall use of the platform. By continuing to use fb005, you acknowledge that you have read and understood this Privacy Policy.

2Personal Data We Collect

fb005 collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:

Registration & Identity Data:

• Full legal name, date of birth, and gender
• Email address and mobile phone number
• Username and encrypted password
• Residential address and nationality

Identity Verification (KYC) Data:

• Government-issued identification documents (e.g., Philippine passport, driver's license, SSS/UMID card, PhilSys ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or facial image for identity verification purposes
• Payment method ownership documentation

Financial & Transaction Data:

• Deposit and withdrawal history
• Payment method details (GCash account, Maya account, bank account details, debit card information)
• Transaction amounts, dates, and reference numbers
• Bonus and promotional activity records

Gaming Activity Data:

• Game history, wager amounts, and outcomes
• Session duration and login timestamps
• Responsible gaming tool usage (deposit limits, self-exclusion requests)

Technical & Device Data:

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Platform interaction logs and error reports

fb005 collects this data directly from you during registration and use of the platform, automatically through technical systems, and in some cases from third-party identity verification and payment processing partners.

3How We Use Your Personal Data

fb005 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your fb005 account, including processing your fb005 Login and verifying your identity.
• Service Delivery: To provide access to fb005 Casino games, process deposits and withdrawals, and deliver the full range of fb005 platform features.
• Legal Compliance: To fulfill our obligations under Philippine law, including anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and PAGCOR licensing conditions.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the fb005 platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through fb005's support channels.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional communications about fb005 offers and new games.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, features, and user experience of the fb005 platform.
• Legal Proceedings: To establish, exercise, or defend legal claims involving fb005 or its users.

fb005 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

4Legal Basis for Processing

fb005 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its implementing rules:

• Contractual Necessity: Processing is necessary to perform the contract between you and fb005 — specifically, to provide the fb005 platform services you have registered for.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including AML obligations, KYC requirements, and PAGCOR regulatory directives.
• Legitimate Interests: Processing is necessary for fb005's legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending promotional communications — fb005 relies on your freely given, specific, and informed consent. You may withdraw your consent at any time by contacting fb005 support.

5Data Sharing & Disclosure

fb005 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this policy:

• Identity Verification Partners: Third-party KYC and AML service providers who assist fb005 in verifying player identities and screening for financial crime risks.
• Payment Processors: Financial institutions and payment service providers (including GCash, Maya, and Philippine banks) that process your deposits and withdrawals.
• Game Software Providers: Licensed game developers and platform providers whose games are available on fb005, to the extent necessary for game delivery and fairness auditing.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where disclosure is required by law or regulatory directive.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by court order, legal process, or to protect the rights and safety of fb005 users or the public.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by fb005 in connection with the operation of the platform.

All third parties with whom fb005 shares personal data are required to handle that data in accordance with applicable data protection laws and fb005's data processing standards. fb005 does not transfer personal data outside the Philippines except where necessary and in compliance with the Data Privacy Act of 2012.

6Cookies & Tracking Technologies

fb005 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, and collect analytical data about platform usage. The types of cookies used by fb005 include:

• Essential Cookies: Required for the fb005 platform to function correctly, including maintaining your fb005 Login session and security tokens. These cannot be disabled.
• Analytical Cookies: Used to collect aggregated, anonymized data about how players interact with the fb005 platform, helping us identify areas for improvement.
• Preference Cookies: Used to remember your platform settings and preferences, such as language and display options.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the fb005 platform. By continuing to use fb005 after being informed of our cookie use, you consent to the use of cookies as described in this policy.

7Data Retention

fb005 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce our agreements. Specific retention periods include:

• Account Data: Retained for the duration of your active fb005 account and for a minimum of five (5) years following account closure, in compliance with Philippine AML record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• KYC Documents: Retained for the period required by applicable AML and PAGCOR regulations, typically five (5) years from the end of the business relationship.
• Gaming Activity Logs: Retained for a minimum of two (2) years for responsible gaming monitoring and dispute resolution purposes.
• Support Communications: Retained for two (2) years from the date of the last interaction.

When personal data is no longer required for any of the above purposes, fb005 will securely delete or anonymize it in accordance with our data disposal procedures.

8Your Data Rights

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fb005:

• Right to Be Informed: You have the right to be informed about how your personal data is collected and processed, as described in this Privacy Policy.
• Right to Access: You may request a copy of the personal data fb005 holds about you, along with information about how it is being used.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data fb005 holds about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to fb005's legal retention obligations.
• Right to Object: You may object to the processing of your personal data where fb005 relies on legitimate interests as the legal basis, or where your data is used for direct marketing purposes.
• Right to Data Portability: You may request that fb005 provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe fb005 has violated your data privacy rights.

To exercise any of these rights, please contact the fb005 support team via live chat on the platform. fb005 will respond to verified data subject requests within the timeframes required by applicable Philippine law. We may need to verify your identity before processing your request.

9Data Security

fb005 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the fb005 platform.
• Encryption of sensitive data at rest, including payment information and identity documents.
• Access controls limiting personal data access to authorized fb005 personnel on a need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of the fb005 platform.
• Multi-factor authentication options for player accounts to protect against unauthorized fb005 Login attempts.
• Incident response procedures to detect, contain, and notify affected parties of any personal data breaches in accordance with NPC requirements.

While fb005 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your fb005 Login credentials and for notifying fb005 immediately if you suspect unauthorized access to your account.

10Children's Privacy

The fb005 platform is strictly intended for individuals who are 21 years of age or older, in compliance with Philippine gaming regulations. fb005 does not knowingly collect personal data from individuals under the age of 21.

If fb005 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has provided personal data to fb005, please contact our support team immediately so we can take appropriate action.

11Changes to This Privacy Policy

fb005 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, fb005 will notify registered users via email or a prominent notice on the platform. The date of the most recent revision is always displayed at the top of this page.

Your continued use of the fb005 platform following the posting of a revised Privacy Policy constitutes your acceptance of the updated policy. If you do not agree to the revised policy, you must discontinue your use of fb005 and may request account closure by contacting our support team.

We encourage you to review this Privacy Policy periodically to stay informed about how fb005 is protecting your personal data. Archived versions of previous policies are available upon request.

12Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by fb005, please contact our Data Protection Officer (DPO) or customer support team through the following channel:

Email: [email protected]
Support: 24/7 Live Chat available on the fb005 platform

fb005 is committed to resolving all privacy-related inquiries promptly and in accordance with the Data Privacy Act of 2012. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.